Copyright © Linda R. Paine
At this time, fantastik jewelry studio ships merchandise to locations within the continental United States. The risk of loss and title for all merchandise ordered on this web site pass to you when the merchandise is delivered to the shipping carrier.
We have instituted a limited ***FREE SHIPPING***policy. Purchases amounting to $300.00 or less will be sent free via USPS PRIORITY MAIL which will ensure prompt delivery usually within a week’s time. Notification to fjs of delivery of the package by USPS via the tracking number will constitute full and final delivery. Purchases in excess of $300 can be sent Priority Mail with the buyers full acceptance of all liability for loss at Linda's discretion. Otherwise, a shipping charge of $15 will be made to defray the cost to ship by UPS or FEDX Ground. Packages in excess of $500.00 will be sent either by UPS or FedEx ground with insurance and a request for a signature. The shipping charge will be $20 to reflect the higher insurance costs.
When you place you order with Linda, she will indicate an idea of the hand crafting time needed to construct your chosen piece of jewelry. If it is in stock, it will be sent within 2 business days (unless awaiting check clearance); otherwise, you will be told or emailed a time frame within which your jewelry will be ready for shipment. Another email will be sent the day the package is shipped to alert you to be on the lookout for your package.
All jewelry is packaged in a box suitable for gift giving; a small general gift card can be included if you phone or email me immediately with simple instructions. My policy is to not change the ship to address after the order has been placed.
Returns of jewelry at the customer's expense for an acceptable reason in unworn, like new condition in their original box and shipping material will be authorized by me (and provided a return address) if email or telephone notification is received by fantastik jewelry studio within seven (7) days of the customer receiving the shipment. The 7 day period starts the day fjs receives the tracking information notification of delivery. A full refund minus the original shipping cost will be generated when the merchandise is safely returned to FJS. All sales are final 30 days after the original date of sale.
Custom orders are nonrefundable. The term custom in these case refers to the jewelry piece being requested in an unusual size, material choice, or specialized design to suit a particular customer. Linda would designate this fact that the item was non returnable to the customer prior to accepting the order.